?Is there a clear view on all team activities and performance across all clients?

?How often have key decision process failed because of late or no involvement of key decision makers?

?Is it easy to disseminate best practice knowledge to teams in the field?

?Are teams using consistent and best practice approaches to managing different types of cases across different clients?

?Are partners and managers wasting time in meetings that only require their involvement on a subset of agenda items?

?Do team members say that they have done something when they haven’t?

?Is it easy to produce simple and convenient reports on all cases?

?How often is critical information raised after it is too late to act?

?How easy is it to get team members involved in non-case administrative processes?

þCentral reporting on performance of distributed teams across different client systems

þEnsure ease of access by stakeholders to team process and outputs

þCapture and disseminate knowledge to teams

þEmbed methodologies and approaches to different types of engagements or projects

þEnsure discipline in defining project work plans and commitment to outcomes

þConvenient review and control over team output quality

þEarly alerts of potential team problems

þDistributed access to practice management processes eg. team reviews, recruitment, performance development, etc.

þConvenient roadmaps and templates for rapid team deployment

þAbility to demonstrate consulting knowledge / methodologies to clients